Serving Orange County, California
Finally — technology that just works.
Friendly, plain-English tech help for your whole household — at home, by phone, or online. We fix the frustrating stuff and explain it so it actually makes sense. No jargon. No judgment.
- A real, local neighbor
- We never ask for your banking passwords
- You watch everything we do
- Written instructions after every visit
The OC Tech Neighbor Promise
Easy to say yes to. Here’s how we take the risk off you:
- No Fix, No FeeHelp by phone or online: if we can't solve it, you don't pay. Simple as that.
- Upfront, honest pricingYou hear the exact price before we start — a 1-hour in-home visit is $99, remote help from $39. No diagnostic fees, no padded hours, no surprises.
- Happy, or it’s freeIf you don't feel more confident when we're done, the visit is on us.
- No contracts, everMonthly plans are cancel-anytime. Stay because it helps you — never because you’re locked in.
Sound familiar?
If technology has been driving you a little crazy…
…you’re in exactly the right place. These are the everyday headaches we quietly take off your plate.
- Your Wi-Fi or internet keeps dropping — and no one can explain why.
- A new phone, tablet, or computer is still in the box because setting it up feels overwhelming.
- You got a scary pop-up, email, or phone call and you’re not sure if it’s a scam.
- The printer worked yesterday and refuses to print today.
- You’re locked out of your email, Apple ID, or an account over a forgotten password.
- Your photos are “somewhere” and you’re afraid of losing them.
- Your mom or dad keeps calling you for tech help — and you live too far to fix it.
- You’re busy, or tired of feeling stuck, and you just want it to work.
Nodded at even one? That’s exactly what we’re here for — and the first call is free.
Our services
What we can help with
No problem is too small. If it has a screen, a plug, or a password, we can help — patiently.
In-Home Tech Help
We come to you and patiently sort out whatever is giving you trouble — at your own kitchen table.
Help from $99Help by Phone or Video
Quick questions and small fixes handled over the phone or a video call — no waiting for a visit.
Help from $39New Device Setup
Got a new phone, tablet, or computer? We set it up, move everything over, and show you how to use it.
Help from $149Wi-Fi & Internet Help
Wi-Fi dropping out or running slow? We get your home connected and keep it that way.
Learn morePrinter Setup & Help
The classic “my printer never works.” We make it work — and keep working.
Learn moreSmart TV & Streaming Setup
Netflix, Roku, Prime, and the rest — set up simply, with a cheat sheet for the remote.
Learn moreHow it works
Getting help is simple
Three easy steps — no confusing words, no surprises.
- 1
Call or book online
Tell us what’s giving you trouble — in plain words. We’ll let you know the price up front.
- 2
We come to you or connect
We visit your home, or help by phone or video. We go at your pace and never make you feel rushed.
- 3
You feel confident
We fix the problem, show you what happened, and leave a simple written page so you can do it yourself.
Best value — our membership
The Worry-Free Plan
Never feel stuck, scammed, or “dumb” with technology again — your patient tech neighbor is one call or text away.
Everything you get
Founding Neighbor offer- A 30-minute tech check-in every month$39/mo value
- Unlimited “Is this a scam?” hotline — call or text us before you click$25/mo value
- “How do I…?” questions answered within 1 business day$20/mo value
- 10% off every in-home visit + priority, same-day scheduling$15/mo value
- A familiar person who already knows your devicespriceless
- Yearly free tune-up + a printed, plain-English cheat sheet$99/yr value
Over $1,200 a year in real value
$49/month
It pays for itself with one avoided scam or one big-box repair bill.
Cancel anytime · No contracts · Happy or it’s free
We’re one local, family-run service — so we take a limited number of new neighbors each week to give everyone unhurried, patient time.
Founding Neighbor offer: our first 25 members lock in this rate for as long as they stay.
Prefer to pay only when you need us? That’s perfectly fine — see our simple per-visit pricing. Most people start with one visit.
Honest, simple pricing
From $39 for help by phone and $99 for an in-home visit. You’ll always know the price first — and on phone help, it’s no fix, no fee.
Safe & trustworthy
Help you can feel good about
Trust is the most important thing we offer. Here’s how we protect you and your family.
We never store your passwords
And we never ask for or handle banking passwords. Ever.
You’re always in control
You stay present and consent to anything we access on your accounts.
Scam-aware by default
We help you spot scams and stay safe — and we’ll never pressure you.
No judgment, no upselling
We explain things kindly and only suggest what genuinely helps you.
For adult children
Stop being your parent’s tech support
If you worry about Mom or Dad struggling with technology — or you’re tired of the late-night “can you help me?” calls — we can be their trusted local helper.
- A patient local helper your parent can call instead of you
- A short, friendly update sent to you after each visit
- Priority scheduling when something comes up
- Clear consent and privacy — we only share what your parent allows
Hi Jennifer,
Visited your mom today in Mission Viejo. We set up her new iPhone, moved over all her photos and contacts, and turned on automatic backup so nothing gets lost. We also went over how to spot scam text messages.
She’s doing great — no concerns. I left a simple written guide on the kitchen counter. Next check-in is in 30 days. — Your OC Tech Neighbor
Sent only with your parent’s permission.
Testimonials
Kind words from our neighbors
Real, local, relationship-based help — that’s what we’re known for.
“I was so nervous about my new iPhone, but they were patient and kind and never made me feel silly. They wrote down every step for me. I actually use it now!”
“My dad kept calling me about his Wi-Fi and TV. Now he calls them instead — and I get a little note after each visit. Worth every penny for the peace of mind.”
“They came to the house, fixed the printer that hadn’t worked in months, and showed me how to scan too. Polite, on time, and no rushing.”
“A scam call really shook me up. They sat with me, explained exactly what to watch for, and I feel so much safer online now. Highly recommend.”
These are sample testimonials shown while we collect real reviews from our first customers.
Service area
Proudly serving Orange County
We come to homes across South Orange County. Find friendly tech help in your city:
- Laguna Woods
- Laguna Niguel
- Mission Viejo
- Lake Forest
- Rancho Santa Margarita
- San Juan Capistrano
- Dana Point
- Newport Beach
- Irvine
Don’t see your city? Give us a call — if you’re nearby in Orange County, we can likely help.
FAQ
Questions? We have answers
A few of the things people ask us most. Don’t see your question? Just call — we’re happy to help.
Let’s make your technology feel easy again.
Start with a free 15-minute call. No fix, no fee on phone help — and you’ll always know the price before we begin.